TORGON has been an integral part of our Pro/Engineer & Pro/Intralink success for over five years. PTC produces the best mechanical design software on the planet, but have not mastered the art of customer relations and satisfaction. From training, to implementation, to simply answering questions, Jay Sussman and his staff at TORGON have been able to fill that void in remarkable fashion. To this day, I will not deal with anyone else for my PTC product needs other than TORGON. They were the final piece of the puzzle for our implementation success – and they will continue to be our engineering software partner for years to come.
David J. Zebrak
Westfield , NY
Our contract with TORGON has been very successful. The objectives for the contract were to alleviate the load in the design group, provide on-site training for the designers and have a person that could do everything from the beginning to end, from conception all the way up through putting the work into the engineering management system. The consultant from TORGON was excellent. He met or exceeded all expectations of the contract. The design group accomplished quite a bit of work and had personal on-site training as well.
Mechanical Design Engineer
Engineered CAD Solutions
San Diego, Calif.
Bonar Plastics purchased Pro/Engineer approximately five years ago directly from PTC. For two years, we had nothing but problems. I had many PTC and Pro/Engineer experts try to solve the problems, but to no avail. We were at the point of giving up and returning to Autocad. By a chance conversation, I was given the name of TORGON. Dave Cooper attended our site for one day, recommended hardware upgrades, and reconfigured portions of the software. His recommendations were implemented, and our problems were immediately resolved. Since that time, two Engineers have attended training courses at TORGON’s facility, and we are very happy with the quality of their facility and instructors. I highly recommend TORGON to implement and train individuals on Pro/Engineer.
Mark Wood CET
Engineering Project Manager, Proprietary
Jay Sussman and his team at TORGON have consistently and successfully addressed both my training requirements and customer service needs for over two years. Their level of support and technical competence are very high and are always delivered in a timely and professional manner. I can directly attribute the many improvements in my own engineering development efforts on recent projects to the relationships with the highly effective teaching and service staff at TORGON.
Vanguard Managed Solutions, ULC
Our TORGON sales rep calls us at least twice a month to ensure our Pro/Engineer needs are being met. I trust they are looking after Nutech’s best interests, and I’m confident that we are getting the best price and service with every new software purchase. When I needed two new Pro/Engineer licenses ASAP, TORGON placed their own server here on-site to help keep us up and running until the new licenses arrived. This type of service is why Nutech Engineering Inc. chose TORGON as our CAD software and service supplier.
Jamie Goodfellow P.Eng.
Nutech Engineering Inc.
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